Shipping
Published: Tuesday 18th November 2025
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1. Processing Time
Orders are processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed the next business day.
2. Shipping Options & Delivery Times
We offer the following shipping methods:
Standard Shipping: 2–5 business days
Express Shipping: 1–2 business days
International Shipping: Delivery times vary by destination
Delivery times are estimates and may vary due to factors outside our control (weather, carrier delays, customs, etc.).
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and chosen delivery method.
Free shipping may be available on selected items or above certain order values.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.
5. Shipping Destinations
We currently ship to:
[List your countries/regions]
If your location is not listed, please contact us and we will try to assist.
6. Failed Deliveries / Incorrect Address
Please ensure your shipping address is accurate.
If a package is returned to us due to an incorrect or incomplete address, reshipping fees may apply.
7. Lost or Delayed Shipments
If your order seems delayed or lost, contact us and we will work with the courier to resolve the issue.
Lost packages will be replaced or refunded once confirmed by the carrier.
8. Damaged Parcels
If your order arrives damaged, please notify us within 48 hours with photos of the item and packaging so we can arrange a replacement or refund.
9. Customs & Import Fees (International Orders)
For international shipments, customs duties, taxes, and import fees may apply.
These charges are the responsibility of the customer.