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Return Policy

Published: Tuesday 18th November 2025
We accept returns on most items within 30 days of delivery. To qualify for a return, products must be in their original condition, unused, and with all packaging and accessories included. Return Process: Contact our support team with your order number to request a return. We’ll provide return instructions and, where applicable, a return shipping label. Once we receive and inspect the item, we will issue a refund or exchange based on your preference. Refunds: Refunds are processed back to your original payment method. Please allow 3–7 business days for processing after inspection. Return Shipping: If the return is due to our error (wrong or defective item), we cover the return shipping cost. For all other returns, customers are responsible for return shipping fees. Non-returnable Items: Certain items (e.g., perishable goods, digital products, customised items, or items marked final sale) cannot be returned. Damaged or Defective Products: If your order arrives damaged or faulty, notify us within 48 hours so we can resolve it quickly.