Privacy Policy

We are committed to protecting your personal data and respecting your privacy. This summary explains the key points of how we collect, use, and safeguard your information in line with UK GDPR. 1. Information We Collect We collect personal information when you: Create an account Place an order Subscribe to newsletters Contact customer support This may include your name, address, email, phone number, payment details, and order history. 2. How We Use Your Data We use your information to: Process and deliver your orders Provide customer support Improve our services and website Send order updates or marketing emails (only with your consent) Comply with legal obligations 3. Legal Basis for Processing We process your data under these UK GDPR lawful bases: Contract (to fulfil your order) Legitimate interests (improving services, fraud prevention) Consent (marketing emails) Legal obligation (record keeping, tax requirements) 4. Sharing Your Information We may share data with: Payment processors Delivery partners IT and hosting providers Service providers who help operate our store We do not sell your personal information. 5. Data Storage & Security We use secure systems and encryption where appropriate to keep your information safe. We keep your data only as long as necessary for business and legal purposes. 6. Your Rights Under UK GDPR, you have the right to: Access your data Correct inaccurate information Request deletion (in certain cases) Object to marketing Withdraw consent Request data portability You can exercise these rights by contacting us. 7. Cookies We use cookies to improve your browsing experience, analyse site usage, and personalise content. You can manage cookie settings through your browser. 8. Contact Us If you have questions about your privacy or want to exercise your rights, contact our Data Protection contact at: [Your Email] [Your Address] You also have the right to complain to the Information Commissioner’s Office (ICO).